Trailhead Shuttle Driver

Year after year, high performing staff have many of the same things in common. They are happy, improving & growing in helpful ways, like working hard, showing care for those around them, and feeling connected to people, and with the ZAC mission. Life here is an adventure as we explore the world outside and seek greater understanding of the human experience. Our staff come to Zion from all over the country. For many of us, our co-workers are an essential part of our community. We support each other, and we want to be supported. Getting to know each other is part of the adventure. Our lives overlap. We laugh with each other if the lid falls off the salt-shaker. We feel your pain when you run out of coffee. Often our coffee runs are expedited by the fact that we have each others' drinks memorized. Springdale is a small town. Some staff easily make connections with people outside the staff. Others find their best friends within our staff. There is no requirement from Zion Adventure Company nor its management that you spend your personal time with your co-workers. As you look for recreation outing partners, some may naturally come from the staff, and others from the townspeople. Some staff members have mentioned we are like a family. This is true to a degree. We care about you, want you to be happy, and to succeed. At the same time, we want to cautiously encourage you to think of the term “family” in helpful ways. Co-workers can help you, but won’t do everything for you and can't manage your life for you. We need you to do your job well and consistently. No amount of being close to co-workers alleviates this need to perform. We expect staff to be responsible and accountable. You need to take responsibility for your success and happiness. Help is almost always available and we encourage you to ask for help when you need it. Just a few of the ways we have helped each other are ride to the airport, technical assistance changing flat tires, and support meeting self-improvement goals at work. The Zion Adventure Company staff is an incredible team of connected individuals. Each of us wants to work with great people. Our hiring team does its best to find you and hire you. We pursue a high quality of life for ourselves, our guests and want the same for you. Staff members want each other to be great, and to pursue excellence in all they do. They also laugh a lot at the the funny and ironic moments we share. Sincerely, ZAC Hiring Team

Job Overview

The Trailhead Shuttle Driver is responsible for transporting adventurers to their desired destinations in a friendly and professional manner.  The Trailhead Shuttle Driver must also be comfortable operating a 14 passenger Ford E350 Van safely on narrow, winding dirt roads. Zion Adventures is committed to providing exemplary customer service, so drivers need to be able to speak knowledgeably about other services we provide, as well as the Zion area. ​

Starting Wage: 

$15/hour

Qualifications:

Required:

• ​Minimum of 23 years of age
• Must have a current and valid drivers license
• Current First Aid and CPR certification, or Wilderness First Responder
• Knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
• Desire to learn and share that knowledge with others

Preferred:

• Familiarity with the area
• Ability to be engaging and polite
• Some familiarity with computer programs
• An outstanding work ethic
• Commitment to serving others
• Strong attention to detail
• Enjoys creating order in chaotic environments
• Ability to take initiative

 Responsibilities: ​​

• Driving courteously
• Transporting clients as safely, comfortably and efficiently as possible
• Avoiding risks which could harm passengers, the vehicles, or the environment
• Running efficient shuttles without creating the hurried feeling
• Solving problems with grace and efficiency
• Helping connect clients with Zion Adventures guided events, Narrows rentals, and other Zion activities
• Facilitating meaningful, helpful, informative, and pleasant conversations with customers
• Operating single run and back-to-back morning shuttles
• Maintaining the shuttle vehicle for cleanliness, fueling, and informing Maintenance Coordinator of possible problems and needed repairs
• Being able to change flat tires on trips, possibly along unimproved roads
• Offering expertise on local recreation opportunities and logistics
• Make reservations, provide refunds, and cash register sales

Dates of Employment:

• March 1st – November 28th
• Shuttle drivers work about 4-5 days a week. The work schedule depends on shuttle demands. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.  Shuttle drivers are often combined with an outfitting role for those that are interested in a more diverse schedule.
• Trailhead Shuttle drop-offs are usually slower during the winter months yet past staff have found part-time work through seasonal projects and outfitting.