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Zion Adventure Company

  • 36 Lion Boulevard, Springdale, UT
  • https://www.zionadventures.com/
  • limitedcompany
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Rental Bike Technician

Year after year, high performing staff have many of the same things in common. They are happy, improving & growing in helpful ways, like working hard, showing care for those around them, and feeling connected to people, and with the ZAC mission. Life here is an adventure as we explore the world outside and seek greater understanding of the human experience. Our staff come to Zion from all over the country. For many of us, our co-workers are an essential part of our community. We support each other, and we want to be supported. Getting to know each other is part of the adventure. Our lives overlap. We laugh with each other if the lid falls off the salt-shaker. We feel your pain when you run out of coffee. Often our coffee runs are expedited by the fact that we have each others' drinks memorized. Springdale is a small town. Some staff easily make connections with people outside the staff. Others find their best friends within our staff. There is no requirement from Zion Adventure Company nor its management that you spend your personal time with your co-workers. As you look for recreation outing partners, some may naturally come from the staff, and others from the townspeople. Some staff members have mentioned we are like a family. This is true to a degree. We care about you, want you to be happy, and to succeed. At the same time, we want to cautiously encourage you to think of the term “family” in helpful ways. Co-workers can help you, but won’t do everything for you and can't manage your life for you. We need you to do your job well and consistently. No amount of being close to co-workers alleviates this need to perform. We expect staff to be responsible and accountable. You need to take responsibility for your success and happiness. Help is almost always available and we encourage you to ask for help when you need it. Just a few of the ways we have helped each other are ride to the airport, technical assistance changing flat tires, and support meeting self-improvement goals at work. The Zion Adventure Company staff is an incredible team of connected individuals. Each of us wants to work with great people. Our hiring team does its best to find you and hire you. We pursue a high quality of life for ourselves, our guests and want the same for you. Staff members want each other to be great, and to pursue excellence in all they do. They also laugh a lot at the the funny and ironic moments we share. Sincerely, ZAC Hiring Team

Industry

min experience

salary range

$15 - $18 / hour

Additional Job Details

International Applicants Allowed?
No
Work Visa Sponsoring Available
No

Job Overview

We are looking for someone with a passion for people and uniting them with the Zion area through bikes. A broad field of customers and services requires our staff to be diverse, adaptable, and eager to learn and grow individual knowledge and skill sets. The ideal candidate has a depth of customer service experience coupled with a general technical mechanic background. Our bike technicians are motivated, flexible, critical thinkers with a strong ability to move fluidly between the social aspects of fitting bikes to customers and information sharing, to upkeep and organization of the bike program.

 

Starting Wage: 

$15/hour

 

Previous mechanical experience a plus

Qualifications:

  • Valid driver’s license and clean driving record
  • Customer service experience
  • Previous rental technician experience
  • Works well in various outdoor conditions
  • Able to lift 50 lbs
  • Self-motivated learner
  • Ability to work well in a high pace, multi-tasked oriented environment
  • Able to give and receive feedback
  • Interested in working with diverse groups of people
  • Computer/electronics competency

 

Responsibilities:

  • Acknowledging guests quickly and with a professional standard of customer service
  • Assist customers with our various bike rentals and navigation of the area
  • Adjust a bike to fit each customers preferences
  • Work a cash register and take reservations for guided trips and rentals
  • Have professional communication via email, phone, and in-person
  • Do safety check-ins on a rental bike after every ride
  • Follow safety procedures in regards to tools and equipment

Dates of Employment:

  • March 1st– November 28th
  • Regular work schedule: 32-40 hrs/week

Freedoms:

  • Insider industry discounts
  • Employee discounts
  • Access to all Zion Adventure rentals and trips
  • Live and recreate in spectacular Southern Utah!

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