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Zion Adventure Company

  • 36 Lion Boulevard, Springdale, UT
  • https://www.zionadventures.com/
  • limitedcompany
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Outfitter

Year after year, high performing staff have many of the same things in common. They are happy, improving & growing in helpful ways, like working hard, showing care for those around them, and feeling connected to people, and with the ZAC mission. Life here is an adventure as we explore the world outside and seek greater understanding of the human experience. Our staff come to Zion from all over the country. For many of us, our co-workers are an essential part of our community. We support each other, and we want to be supported. Getting to know each other is part of the adventure. Our lives overlap. We laugh with each other if the lid falls off the salt-shaker. We feel your pain when you run out of coffee. Often our coffee runs are expedited by the fact that we have each others' drinks memorized. Springdale is a small town. Some staff easily make connections with people outside the staff. Others find their best friends within our staff. There is no requirement from Zion Adventure Company nor its management that you spend your personal time with your co-workers. As you look for recreation outing partners, some may naturally come from the staff, and others from the townspeople. Some staff members have mentioned we are like a family. This is true to a degree. We care about you, want you to be happy, and to succeed. At the same time, we want to cautiously encourage you to think of the term “family” in helpful ways. Co-workers can help you, but won’t do everything for you and can't manage your life for you. We need you to do your job well and consistently. No amount of being close to co-workers alleviates this need to perform. We expect staff to be responsible and accountable. You need to take responsibility for your success and happiness. Help is almost always available and we encourage you to ask for help when you need it. Just a few of the ways we have helped each other are ride to the airport, technical assistance changing flat tires, and support meeting self-improvement goals at work. The Zion Adventure Company staff is an incredible team of connected individuals. Each of us wants to work with great people. Our hiring team does its best to find you and hire you. We pursue a high quality of life for ourselves, our guests and want the same for you. Staff members want each other to be great, and to pursue excellence in all they do. They also laugh a lot at the the funny and ironic moments we share. Sincerely, ZAC Hiring Team

Industry

min experience

salary range

$15 - $18 / hour

Additional Job Details

International Applicants Allowed?
No
Work Visa Sponsoring Available
No

Job Overview

People focused, outdoor enthusiasts. The Outfitting Staff of Zion Adventures forms the backbone of our business operations. Outfitters work inside and play outside; they go canyoneering, hike, climb, and bike to understand Zion and all it has to offer. Hundreds of Park visitors stop by each day seeking assistance in making the most of their time here. It is the Outfitter’s responsibility to help them leave Zion Adventures with an empowering sense of direction. Outfitters prepare visitors to hike the Zion Narrows, answer questions about our services, maintain the vast amounts of equipment we send out each day, and perform other crucial tasks that help visitors have memorable experiences.

Starting Wage: $15/hour

Qualifications:

Required:

  • ​Minimum of 18 years of age
  • Desire to help people, specifically help them have fun visits and stay safe
  • Professional and responsible attitude when working with clients
  • Willingness to learn and teach
  • Strong spoken and written communication skills
  • Ability to work in a team-oriented environment
  • Sense of humor. Can make work fun and/or funny in positive ways
  • Works and stay on-task with minimal supervision
  • Applies problem-solving skills

Preferred:

  • Familiarity with computer programs such as Word or Excel. Previous experience with Mac is helpful.
  • Outstanding work ethic
  • Commitment to serving others
  • Strong attention to detail
  • Enjoys creating order in chaotic environments
  • Ability to take initiative

Responsibilities:​​

  • Answering visitor questions
  • Outfitting customers for the Narrows
  • Answering the phone and replying to emails
  • Booking guided trips and shuttle reservations
  • Checking in, cleaning, and repairing gear
  • Checking out customers at the cash register
  • Helping connect clients with guided trips and other Zion activities
  • Offering expertise on local recreation opportunities and logistics
  • Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
  • Informing customers about retail products in the store
  • Managing product inventory on our retail floor
  • Facilitating meaningful, helpful, intelligent, and pleasant conversations with customers
  • Attending staff meetings outside the work day (approx. 1 per month)

Dates of Employment:

  • March 1st – November 28th
  • Schedule is determined by shop demand as well as other positions you might work, such as a shuttle driver. As a result, you may work 4 days during some weeks, but will most often work 5 days. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.
  • There is year-round outfitting available for several staff members. Some stay to outfit part-time or work on seasonal projects.

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