Retail Associate, Summer 2021
About Mount Rushmore National Memorial
While here, you'll become closer to the wilderness, closer to different people and closer to yourself. When you leave you take the spirit of the Memorial with you; not just photographs, souvenirs, and addresses, but something of far greater value - a special awareness about yourself, the United States, and your future.
Xanterra is the concessionaire in charge of operating the public, non-government guest services at the Memorial. The hospitality services we provide include: a cafeteria, ice cream and fudge shops and a world-class gift shop. As Mount Rushmore receives millions of visitors each summer, you can imagine the need for many employees; each working with one goal in mind; to make sure every visitor enjoys their stay. Not all the jobs are glamorous and, make no mistake about it, they all require work. But, a summer living and working in the Black Hills can provide memories and friendships that will last a lifetime. We encourage you to continue reading, and discover how you can become a part of Mount Rushmore history!
As an employee of Xanterra, you will be able to enjoy your days off to spend as you choose in the magnificent Black Hills. Your "Mount Rushmore experience" will provide you with an unparalleled opportunity to meet a wide cross-section of visitors and fellow employees from all over the world. For some, a summer at Mount Rushmore is a step on the road to other careers and different places; for others, it is the first step in a career in the hospitality industry.
Ideal Candidate
We expect that you will work hard when you are scheduled to work. Each of us at Xanterra is committed to providing first-class service for the more than three million people who visit Mount Rushmore each year. In order to accomplish this, employees who are willing to make a similar commitment to excellence in their own personal standards and work habits are needed. We are looking for employees, who are willing to work hard, who enjoy working with and for others, and who take pride in a job well done.
Room and Board
Your Home in the Hills!
Housing at Mount Rushmore is one of the best employee accommodations in the National Parks. The dormitory-style residence, Kay Riordan-Steuerwald Hall, offers housing for more than 120 employees. Completely carpeted, furnished with a desk secretary and bed, each room has a private bath/shower and secure closets.
Wi-fi and laundry facilities are also provided.
In addition to these amenities, shuttle services is provided during peak season to transport employees to work or meals.
Employees are responsible for personal conduct and cleanliness in assigned residences. The dormitory is a SMOKE-FREE building.
Employee meals are served in the Employee Dining Room. Please note that because of the number of employees that are fed each day, restricted diets, including strict vegetarian diets, are very difficult to accommodate.
Lodging and meals are provided at a cost of $106.00 per week which is deducted from each paycheck.
Dormitory housing for married couples is available only when the Company employs both, with limited availability. Xanterra is not able to provide housing for families with children, and no guests or family members may be accommodated in employee quarters.
RV sites are available at a cost of $60.00 per week, which includes water, sewer, and electricity. Units must be fully self-contained and no older than 1980.
Please contact us if you have any questions.
Employee Perks
If hired, the work you will be doing will be highly customer oriented. The privilege of living for a summer at Mount Rushmore is an experience unmatched elsewhere.
As an employee of Xanterra, you will be able to enjoy your days off to spend as you choose in the magnificent Black Hills. Your "Mount Rushmore experience" will provide you with an unparalleled opportunity to meet a wide cross-section of visitors and fellow employees from all over the world. For some, a summer at Mount Rushmore is a step on the road to other careers and different places; for others, it is the first step in a career in the hospitality industry.
We also offer:
- 30% employee discount in the Gift Shop and 20% employee discount in Food & Beverage.
- $150 Referral Bonus
- Xanterra Lodging Discount
- Employee VIP Card to Local Attractions
Getting Here and Getting Around
We recommend employees using his or her own transportation to and from Mount Rushmore, we do offer shuttle service to/from the Airport and Bus Station in Rapid City, weekly shopping trips, and to/from work from the dormitory.
For Fun
What's it like to work at Mount Rushmore and live in the Black Hills area?
You may never tire of seeing The Memorial ~ each day the faces will change with the weather and the sunlight. A short stroll along the Presidential Trail will provide close access to the sculpture. More intimate views of the artwork are available along the way as either a self- guided or ranger-guided walk. Two other trails lead to Borglum View Terrace and the Sculptor’s Studio: One is a nature trail that starts from the main entryway; the other is a steep trail with uneven steps that starts from Grandview Terrace.
We hope that you will also enjoy exploring the Black Hills area, including Wind Cave National Park, Custer State Park, Badlands National Park, Devil’s Tower National Monument, Crazy Horse Monument and Rapid City. Camping, hiking, mountain biking and horseback riding are just a few of the things you can do outdoors. Rapid City is close by when you need something civilization can provide.
salary range
$10.95 - $10.95 / hour
Additional Job Details
- International Applicants Allowed?
- No
- Work Visa Sponsoring Available
- No
Job Overview
Join our Retail team at Mount Rushmore National Memorial! Are you enthusiastic about providing exceptional customer service by assisting guests throughout their entire shopping experience? Located in the beautiful Black Hills region of South Dakota, the destination draws more than 3 million tourists per year. We operate the iconic gift shop where you will be able to provide top notch hospitality and welcome guests into a gift shop representing the sheer beauty, peace, and scenic grandeur of Mount Rushmore National Memorial.
As our employee, you receive extremely affordable employee housing, discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty of Mount Rushmore National Memorial, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth.
Positions start immediately and extend until September or October! $10.95/hour.
Responsibilities
- Assist customers in a courteous and knowledgeable manner, answering customers’ questions regarding location, price, and use of merchandise.
- Greet customers on sales floor.
- Operate cash register and obtain payment or credit authorization.
- Wrap or bag merchandise for customers as needed.
- Process returns and exchanges.
- Prepare end-of-shift deposit of payments.
- Stock and restock product as necessary; maintain product displays.
- Take inventory of stock and requisition merchandise from stockroom.
- Other duties as assigned.
Qualifications
- At least six months of previous cashiering experience. Previous retail experience is preferred.
- Public contact experience with a willingness to courteously interact with a broad cross-section of customers in a high-volume seasonal retail operation.
- Good verbal communication skills.
- Ability to properly handle and secure cash and credit cards; basic math skills and ability to make change.
- Ability to work in a fast-paced environment with minimal supervision while maintaining guidelines set by supervisor.
- Ability to stand/walk continuously for eight to ten hours.
- Ability to frequently lift and carry up to 50 pounds.
- Ability to frequently bend down or kneel.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
