About Backroads: At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture. Why Backroads: At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks:
We are currently hiring Guest Services Specialists for an April 18th start.
These positions are seasonal (April – October) in our office in Berkeley. Shifts are five days per week, 7 am – 4 pm or 8 am – 5 pm. Weekend shifts are required.
Pay Range: $54,000
This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.
To apply, please upload your resume, cover letter, and any other supporting documents here: Application Form
Who You Are:
Do you love talking to people and have a passion for travel and being active outdoors? Are you someone who thrives in a fast-paced environment and loves helping people? Are you resourceful, a team player with a positive attitude, and solution-oriented? If you answered yes to these questions, we may have an opportunity for you!
What You’ll Do:
We are looking for an enthusiastic Guest Services Specialists to join our Sales team! This is an entry-level, fast-paced inbound customer contact role. You’ll provide excellent service as you consult with our guests about Backroads trips via phone and e-mail. Along with developing an in-depth knowledge and understanding of Backroads trips, policies, procedures, and systems, you will also be responsible for administrative tasks, such as collecting information, taking payments, and communicating policies and terms. You’ll enthusiastically and knowledgeably prepare our guests for their amazing Backroads adventure.
What You’ll Need:
We have worked and lived in some of the best places on earth. The experiences that come with seasonal and full time work in adventurous settings are life changing to say the least. We built this job board to share those opportunities with passionate job seekers while connecting employers to the best possible candidates.More about us
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