Wilderness Shop Manager (Boundary Waters Canoe Area Wilderness)

Awesome work environment, flexible work schedule, Competetive wages, Access to high quality backpacking equipment and ultralight kevlar canoes.

Job Overview

Responsibilities

• Manage outfitting operations.
• Respond to customer inquiries by phone and email.
• Accurately reserve and issue Wilderness entry permits.
• Provide guest orientations, route outs, and skills training.
• Accurately handle customer invoicing and payments.
• Supervise Wilderness Outfitting Assistants.
• Safely drive shuttles to wilderness entry points.
• Lift and move 42 to 55 pound canoes and equipment regularly, and boats weighing up to 85 pounds occasionally.
• Maintain the highest level of friendly and professional guest services.

Qualifications

• Ability to commit to at least 12 weeks of full-time employment between May 1 and Oct. 1 (for summer seasonal positions).
• Strong initiative and ability to work independently.
• Thorough knowledge of the Boundary Waters region, and extensive Boundary Waters tripping experience.
• Completion of 3 years of college credit or equivalent experience, with a bachelor’s degree preferred.
• Ability to work weekends.
• Ability to lift and move 42 to 55 pound canoes and equipment regularly, and boats weighing up to 85 pounds occasionally.
• Exceptional communication skills.
• Ability to work in a fast-paced environment that requires close attention to detail and multitasking.
• Knowledge of and desire to share wilderness tripping skills and information.
• Genuine interest in wilderness adventure, and helping guests have successful wilderness experiences.

Special Benefits

• Competitive hourly pay.
• Potential subsidized housing in Ely, Minnesota, just outside of the Boundary Waters Canoe Area Wilderness, the most visited Wilderness area in the country.
• Access to canoes and gear on days off.
• Abundant recreational opportunities in the Boundary Waters and Superior National Forest including day and overnight canoe trips, fishing, hiking, backpacking and stand up paddle boarding.
• Opportunity to work in a close-knit community dedicated to creating life-changing wilderness experiences for its guests while protecting the wilderness for future generations.