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Bluebird Backcountry

  • 12210 Colorado 14, Kremmling, CO
  • https://bluebirdbackcountry.com
  • limitedcompany
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Apply by Dec 17, 2021

Guest Services Associate

Industry

min experience

salary range

$20.00 - $20.00 / hour

Additional Job Details

International Applicants Allowed?
No
Work Visa Sponsoring Available
No

Job Overview

We’re looking for a couple of individuals with excellent people skills to round out our guest services team. This role provides customer service to guests on site at Bluebird Backcountry; we’re looking for people who are enthusiastic about making backcountry skiing and splitboarding more welcoming, educational, and social.

Duties

  • Act as a Bluebird Backcountry ambassador by providing exceptional customer service to current and prospective customers online and in person
  • Assist guests with their reservations, rentals and merchandise in a friendly and efficient manner
  • Monitor our CRM to respond to questions and inquiries quickly and efficiently
  • Manage the customer database and reservation system
  • Communicate effectively and enthusiastically with guests about the mountain and conditions
  • Monitor the mountain portal to ensure all guest passes are scanned and that all safety procedures are followed
  • Assist with on-mountain and base area events and activities when needed
  • Work collaboratively with a small team in a high energy environment
  • Communicate regularly with management to highlight areas for improvement
  • Other duties as assigned

What Makes This Job Great

  • Interact with a wide variety of fun and stoked guests
  • Daily scheduled ski breaks
  • Work with a small, driven team to build a backcountry ski area

To apply, please email a brief cover letter and resume to [email protected].

Special Benefits

We can provide employee housing if needed at a significantly discounted rate

Minimum Requirements

  • Excitement to meet and help Bluebird’s guests
  • Ability to learn new skills quickly
  • Bonus points for customer service experience
  • Feels confident with learning new database/POS/Reservations systems
  • Passionate backcountry skier or splitboarder, or interested in learning

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