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Xanterra Travel Collection: Mount Rushmore National Memorial

  • 13000 SD HWY 244 Bldg 81, Keystone, SD
  • https://www.xanterrajobs.com/mount-rushmore-explore/jobs

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Mt Rushmore Sustainability Manager

About Mount Rushmore National Memorial

While here, you'll become closer to the wilderness, closer to different people and closer to yourself. When you leave you take the spirit of the Memorial with you; not just photographs, souvenirs, and addresses, but something of far greater value - a special awareness about yourself, the United States, and your future. Xanterra is the concessionaire in charge of operating the public, non-government guest services at the Memorial. The hospitality services we provide include: a cafeteria, ice cream and fudge shops and a world-class gift shop. As Mount Rushmore receives millions of visitors each summer, you can imagine the need for many employees; each working with one goal in mind; to make sure every visitor enjoys their stay. Not all the jobs are glamorous and, make no mistake about it, they all require work. But, a summer living and working in the Black Hills can provide memories and friendships that will last a lifetime. We encourage you to continue reading, and discover how you can become a part of Mount Rushmore history! As an employee of Xanterra, you will be able to enjoy your days off to spend as you choose in the magnificent Black Hills. Your "Mount Rushmore experience" will provide you with an unparalleled opportunity to meet a wide cross-section of visitors and fellow employees from all over the world. For some, a summer at Mount Rushmore is a step on the road to other careers and different places; for others, it is the first step in a career in the hospitality industry.

Ideal Candidate

We expect that you will work hard when you are scheduled to work. Each of us at Xanterra is committed to providing first-class service for the more than three million people who visit Mount Rushmore each year. In order to accomplish this, employees  who are willing to make a similar commitment to excellence in their own personal standards and work habits are needed. We are looking for employees, who are willing to work hard, who enjoy working with and for others, and who take pride in a job well done.

Room and Board

Your Home in the Hills! Housing at Mount Rushmore is one of the best employee accommodations in the National Parks. The dormitory-style residence, Kay Riordan-Steuerwald Hall, offers housing for more than 120 employees. Completely carpeted, furnished with a desk secretary and bed, each room has a private bath/shower and secure closets. Check out this video of our dorms! Wi-fi and laundry facilities are also provided. In addition to these amenities, shuttle services is provided during peak season to transport employees to work or meals. Employees are responsible for personal conduct and cleanliness in assigned residences. The dormitory is a SMOKE-FREE building. Employee meals are served in the Employee Dining Room. Please note that because of the number of employees that are fed each day, restricted diets, including strict vegetarian diets, are very difficult to accommodate. Lodging and meals are provided at a cost of $107.00 per week which is deducted from each paycheck. Dormitory housing for married couples is available only when the Company employs both, with limited availability. Xanterra is not able to provide housing for families with children, and no guests or family members may be accommodated in employee quarters. RV sites are available at a cost of $60.00 per week, which includes water, sewer, and electricity. Units must be fully self-contained and no older than 1980. Please contact us if you have any questions.

Employee Perks

If hired, the work you will be doing will be highly customer oriented. The privilege of living for a summer at Mount Rushmore is an experience unmatched elsewhere. As an employee of Xanterra, you will be able to enjoy your days off to spend as you choose in the magnificent Black Hills. Your "Mount Rushmore experience" will provide you with an unparalleled opportunity to meet a wide cross-section of visitors and fellow employees from all over the world. For some, a summer at Mount Rushmore is a step on the road to other careers and different places; for others, it is the first step in a career in the hospitality industry. We also offer: - 30% employee discount in the Gift Shop and 20% employee discount in Food & Beverage. - $150 Referral Bonus - Xanterra Lodging Discount - Employee VIP Card to Local Attractions

Getting Here and Getting Around

We recommend employees using his or her own transportation to and from Mount Rushmore, we do offer shuttle service to/from the Airport and Bus Station in Rapid City, weekly shopping trips, and to/from work from the dormitory.

For Fun

What's it like to work at Mount Rushmore and live in the Black Hills area? You may never tire of seeing The Memorial ~ each day the faces will change with the weather and the sunlight. A short stroll along the Presidential Trail will provide close access to the sculpture. More intimate views of the artwork are available along the way as either a self- guided or ranger-guided walk. Two other trails lead to Borglum View Terrace and the Sculptor’s Studio: One is a nature trail that starts from the main entryway; the other is a steep trail with uneven steps that starts from Grandview Terrace. We hope that you will also enjoy exploring the Black Hills area, including Wind Cave National Park, Custer State Park, Badlands National Park, Devil’s Tower National Monument, Crazy Horse Monument and Rapid City. Camping, hiking, mountain biking and horseback riding are just a few of the things you can do outdoors. Rapid City is close by when you need something civilization can provide.

min experience

salary range

$55.3k - $55.3k / year

Additional Job Details

International Applicants Allowed?
Work Visa Sponsoring Available

Job Overview

Lead our Sustainability team at Mount Rushmore National Memorial and Rocky Mountain National Park! This role provides an opportunity to apply your sustainability passion, technical knowledge, and people skills to provide legendary hospitality with a softer footprint in two beautiful, iconic locations.

This is a full-time, year-round position.


As a part of the executive team, the Sustainability Manager reports directly to the General Manager. This experienced sustainability professional will develop, implement, and maintain comprehensive environmental strategies and programs for Xanterra Travel Collection’s Mount Rushmore National Memorial (MORU) and Rocky Mountain National Park (ROMO) retail, restaurant, parking, and employee housing operations. This role is responsible for ensuring compliance with National Park Service (NPS) contracts, ISO 14001 standards, and environmental laws as well as maintaining LEED O+M, Parksmart, and Green Restaurant Association certifications.

Essential Job Duties:

  • Monitor and maintain compliance with all sustainability requirements in NPS concession contracts.
  • Ensure legal compliance with local, NPS, state, and federal environmental statutes and regulations and minimize legal liabilities from potential hazards.
  • Achieve and maintain certifications including ISO 14001, LEED O+M (Platinum), Parksmart, and Green Restaurant Association (4-star) for Xanterra’s buildings and operations. Assist others in the maintenance and improvement of ISO 9001 quality management certification.
  • Track all utility use through Xanterra’s Ecometrix platform, measure impact of programs, and prepare required reports.
  • Work with the General Managers, operating departments, and the corporate sustainability department to maintain and improve environmental management programs.
  • Support retail, food and beverage, and parking revenue-generating departments in reducing waste and increasing efficiency to increase profits.
  • Monitor and optimize the efficiency of buildings systems.
  • Effectively manage sustainability-related capital projects by delivering quality results on schedule and under budget.
  • Develop and implement appropriate training programs.
  • Serve as environmental spokesperson for Xanterra’s MORU and ROMO operations.
  • Promote Xanterra’s sustainable image through participation in local, regional, and/or national environmental groups; award applications; and media interviews.
  • Prepare and administer the annual financial plan and capital budgets for the sustainability department.
  • Oversee the continued implementation and improvements of the garden and greenhouse operation.
  • Perform manual labor including the collection and transportation of recycling and compost in the off-season.
  • Travel from MORU to ROMO/Estes Park, CO 3-5 times per summer for 2-6 days each time. Travel to one other Xanterra property annually to perform an internal EMS audit.

Special Benefits

Benefits include:

  • Medical, Dental, Vision & 401k
  • Vacation, Sick & Holiday Pay
  • 50% Discount on Xanterra Lodging
  • 40% Discount in the Gift Shop
  • 20% Discount in the Restaurant
  • 15% Verizon Service/Products Discount
  • Black Hills VIP Training Pass Discounts for local attractions
  • $350 Referral Bonus

Many of our year-round leaders choose to live in Rapid City and drive a short 30-minute commute! You may also choose to live in our company lodging.

Minimum Requirements


  • Excellent written and verbal communication skills, with experience in technical writing and public speaking. Must communicate effectively with superiors, field employees, the NPS, and the media.
  • Must be savvy as to proper business practices and present programs that are practical and financially sound. The Manager must genuinely enjoy people and be an effective team player, while also carefully introducing, promoting and driving change.
  • Familiarity with environmental laws and regulations as they relate to the hospitality industry, and an ability to keep abreast of this complex field.
  • Understand best practices in project management and the organizational abilities to implement them in a fluid environment.
  • Must be organized and have strong administrative and leadership skills, including experience with operating budgets and the related accountability.
  • Proficiency in Microsoft Offices products including Outlook, Word, Excel, and PowerPoint.
  • Experience assessing cost effectiveness, cost savings, program effectiveness, and program compliance.
  • An understanding of building electrical and mechanical systems especially including HVAC and lighting is ideal, but not required. Experience reviewing and interpreting construction drawings.
  • Passion for national parks and public lands.
  • Must possess a valid driver’s license.

Education & Experience:

  • Bachelor’s degree in sustainability, environmental science, engineering, or a related field.
  • At least three years of professional experience in all aspects of environmental management.
  • LEED AP O+M or the ability to earn within one year of hire date.
  • Experience in environmental report writing, preferably including EMS development and ISO 14001 certification.
  • Experience in developing sustainability initiatives and implementing all phases of a company-wide environmental program, preferably in a hospitality and/or cooperative government agency setting.

Physical Requirements: 

  • Must possess physical stamina to withstand extensive standing, lifting, stooping, and bending involved in moving and transporting supplies, equipment, and waste weighing from 50 to 100 pounds.

Work Environment:

  • Most work will be completed at a desk in an office environment but is expected to frequently engage with employees and guests in the restaurant, gift shop, and parking facility.
  • Will also be exposed to extreme hot and cold temperatures when working outdoors in the garden in the summer or hauling recycling in the winter.

Supervisory Responsibility:

  • Serve on the MORU and ROMO management teams assisting with the oversight of over a hundred seasonal employees. Directly supervise one to three seasonal employees, including a MORU Recycler/Gardener.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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