Dock Representative

Come join our team. We work together to create a memorable experience for guests and sled dogs who LOVE what they do. Not only will you get to meet people from all over the world, but you will also get to be one on one with past and future Iditarod runners, sled dog puppies, and sled dogs who are training.  There will be lots to learn and we are happy to share with you!

Job Overview

Dock Representative works on the cruise ship docks downtown Juneau, Alaska as a coordinator between ship sales staff, TEMSCO base and Dog Camp.

Responsibilities include but are not limited to:

• Welcoming and gathering cruise ship guests and collecting necessary guest information in a professional and engaging manner
• Maintaining strict timelines for tour operations
• Effectively communicating with TEMSCO dispatch team and ship agents to ensure booking accuracy and seat capacity
• Keeping an accurate record of daily passenger counts with ships and TEMSCO Dispatch
• Communicating with Dog Camp departure times, # of passengers and assisting in collecting Dog Camp waivers.

To be a successful Dog Camp Dock Representative for Gold Rush Dog Tours applicants should be:

• Highly organized
• Customer service oriented
• A proactive problem solver
• Able to work independently

Minimum Requirements

Requirements:

• Valid CPR and First Aid
• Able to lift 50 lbs.
• Legally able to work in the U.S.