Outreach and Communications Coordinator $30-$34k/year

The Outreach & Communications Coordinator maintains the SLA’s communications with volunteers, members, donors, and community members within the Squam Lakes Watershed and beyond. They are also responsible for coordinating the SLA's robust volunteer programs. This position is a combination of office and field work.

Job Overview

The Squam Lakes Association (SLA) (www.squamlakes.org) seeks an Outreach & Communications
Coordinator for full-time, benefited employment. The Outreach & Communications Coordinator is
responsible for maintaining the Squam Lakes Association’s communications with community members,
volunteers, members, and donors within the Squam Lakes Watershed and beyond. They work closely with
colleagues in Development, Education, Access & Trails, Administration, and AmeriCorps to help the
SLA fulfill its mission. This position is a combination of office/administrative work, supervising
volunteers, and field work.

Specific Responsibilities:
 Creatively utilize social media, Constant Contact e-mail newsletters, and print media to publicize events,
share conservation messaging, and communicate the SLA’s efforts within Access & Trails, Conservation,
and Education
 Compile content and find underwriters for SLA publications such as the Annual Report and Loon Flyer,
which may include designing said publications
 Ensure that the SLA website’s homepage, news items, and general operations information are up to date
 Track and process acknowledgements for all donations in a timely manner via the SLA’s Donor Perfect
database
 Update donor acknowledgment and membership renewal letters in collaboration with the Director of
Development so that they reference work the SLA is currently engaged in
 Field questions about membership benefits, levels, and expiration dates and assist with the membership
joining/renewal process
 Manage the SLA’s volunteer base with a focus on recruitment, retention, and recognition, and maintain an
accurate log of volunteer hours for both SLA and AmeriCorps metrics
 Train LRCC* on volunteer recruitment, training, and best practices for working with volunteers—includes
working closely with the LRCC member(s) assigned to assisting with volunteer management
 Collaborate with department heads to manage and communicate with volunteers within department-specific
programs (i.e. Weed Watchers, Trail Adopters, Water Quality Monitors…) and identify future volunteer
opportunities
 Develop meaningful volunteer recognition practices and events, especially those that foster a community
within and across the SLA’s volunteer programs
 Coordinate with partner organizations and community groups to plan special volunteer opportunities and
events
 Assist with event planning and recruit and coordinate volunteers for volunteer-staffed events such as the
Squam Ridge Race and Winterfest

Special Benefits

Salary $ 30,000-$34,000

IRA 3% Match

Comprehensive Health Insurance

Comprehensive Dental

Comprehensive Life & long/short term disability insurance

Comprehensive Paid Time Off  - 27 days annual, prorated by start date in the year plus holidays

8 Paid Holidays, plus additional time off around winter holidays

Minimum Requirements

The Ideal Candidate:
The SLA seeks an Outreach and Communications Coordinator who must be a collaborative, detailoriented, creative thinker with excellent communication skills, both written and verbal, who can work
with others with enthusiasm and energy.
Knowledge, Skills, and Abilities (must possess or be committed to learning):
 Excellent writing, editing, and proofreading skills
 The ability to effectively manage time in order to accomplish long-term projects, in addition to
time-sensitive daily tasks
 Knowledge of email newsletter software such as Constant Contact or MailChimp
 Creative utilization of social media in sharing messaging with the SLA community
 Data entry, report generation, and constituent tracking via the DonorPerfect platform
 Ability to use Canva, or other similar graphic/newsletter design platform
 NH Commercial boating license
 The ability to work with a broad constituency and professional groups of diverse people as a team
player
This position is intended to be part of a career arc with increasing responsibility and ownership over the
communications and outreach programs of the SLA. The Outreach and Communications Coordinator will
have advancement opportunities based on the success of the programs.

Although not a complete list of days, staff are expected to be available for major events of the SLA
including the Annual Meeting (first Saturday in August), the Ridge Race (generally last Sunday in
September), Fall Work Day in mid-October, and Winterfest over Presidents’ Day weekend in February.